Frequently Asked Questions

Question	Answer
How much time does it take to start using the Business API?	For Core: Time taken by your team to fill 3 forms: ~30 minutes (3 × 10 min) Time for our team to review and approve: ~15 minutes (3 × 5 min) Integration testing: ~10-15 minutes ✅ Once these steps are completed, the system is ready to accept and send basic messages. For Plus: All steps from Core Additional Business Approval from Meta: ~24-72 hours (depending on your industry/category) ✅ Once approved, the system is ready to accept and send advanced messages and campaigns.
How to get WhatsApp Business API?	Apply through a BSP like ReplyWithMe. You'll need to verify your business, set up a WABA, and link a phone number to start messaging. We provide a user-friendly interface to onboard clients with just a few simple clicks — making the process fast, smooth, and hassle-free.
How to integrate WhatsApp Business API?	Once your WABA and number are ready, integrate via ReplyWithMe to connect with CRM, e-commerce, or tools using APIs or built-in connectors.
How to create a WhatsApp Business API account?	Register on Meta Business Manager, apply via a BSP like ReplyWithMe, verify your business and phone, and start with templates and integrations.
Can I download WhatsApp Business API?	No. It's not a downloadable app. It's a server-based solution accessible via cloud or on-premise through a BSP like ReplyWithMe.
Can I use WhatsApp API for sending messages in bulk?	Yes, using pre-approved message templates for outbound campaigns. Customer-initiated messages are more flexible.
Is WhatsApp Cloud API similar to WhatsApp Business API?	Yes, but Cloud API is hosted by Meta and easier to set up. Business API requires a third-party BSP-managed infrastructure.
What is the best WhatsApp Business platform for businesses?	ReplyWithMe offers an all-in-one platform with automation, CRM integration, campaigns, and analytics to help businesses grow.
What documents are required to set up WhatsApp Business API?	You need: Verified Meta Business account, a phone number not used elsewhere, GST or ID proof, and BSP access like ReplyWithMe.
How is WhatsApp Business API pricing calculated?	Pricing is per 24-hour conversation session based on message category (Marketing, Utility, etc.) and region. Transparent plans via ReplyWithMe.
What is ReplyWithMe and what does it do?	A platform that automates and manages WhatsApp interactions via chatbots, workflows, templates, campaigns, and CRM integrations.
Who can use ReplyWithMe and how do they benefit?	Businesses, consultants, educators — all can use it to automate communication, improve engagement, collect leads, and offer services efficiently.
Who controls the resources and data when using RWM?	You do. RWM only works as a platform layer on top of your WhatsApp Business APIs. We access your APIs strictly under the permissions you grant. Your business remains in full control of resources, data, and operations.
What Facebook login is required to register with RWM?	You must use a Meta Business (Facebook Business Manager) account, not a personal Facebook account, since WhatsApp Business API access requires this integration.
Is a website required, or is a Facebook page enough?	A website is recommended because it significantly strengthens your business verification. However, a Facebook Page can sometimes suffice, especially if still linked to a verified business presence.
What kind of phone numbers are allowed for WhatsApp Business API?	You can use any number that: Can receive an SMS or voice call to complete registration Is not already associated with an active WhatsApp (regular or Business App) account. Landline, mobile, or toll-free numbers are supported, provided you can receive the verification code.
Do I need to disconnect my existing WhatsApp Business App number?	Yes, To migrate to the API, you must first remove the number from any active WhatsApp App; otherwise, it can't be used with the API.
Is Facebook Business Manager verification mandatory?	As of October 31, 2023, verification is not strictly required to use the API; however, it imposes limitations—such as reduced conversation limits (e.g., 250 business-initiated conversations per day) and inability to display business name or request green badge. Verification unlocks higher tiers and broader functionality.
Can I register multiple phone numbers under one business?	Yes, especially as you scale. Verified businesses in WhatsApp Business API can register multiple numbers—initially limited, but upgradable based on usage and verification tiers